Scheduling And Office Hours

Main office number at all times: 616.738.3884

Our office hours are:

  • Monday – Thursday 8am-5pm
  • Friday 8am-12pm

You will receive appointment reminders by phone or text 6 days and 2 days prior to your appointment.

If you need to cancel or reschedule your office appointment, kindly give us 24 hours notice. Frequent reschedules or no-shows may incur a fee per our office policy.

After-Hours Care / Emergencies

Most issues can be addressed by calling our office during normal business hours.

If you have an urgent concern or injury that cannot wait, please call our main office number before going to urgent care or emergency. Our answering service will contact the on/call provider and they will help to determine the urgency of your concern.

For emergent concerns such as chest pain, stroke symptoms, our breathing difficulties, contact 911 for transport to the nearest emergency room.

If you need to cancel a scheduled procedure/surgery after hours, contact our main office number and our answering service will direct you to the most appropriate provider.

PRESCRIPTION REFILLS

Non-opioid prescriptions can be requested by phone or through your patient portal. Required information includes:

  • Correct spelling of your first and last name
  • Patient first and last name (if you are calling on behalf of someone else)
  • Prescription name and dosage from the prescription bottle, including correct spelling
  • Preferred pharmacy

Opioid prescriptions are handled differently. These may only be requested during regular business hours and may require you pick up a written prescription. Providers are only in the office Tuesday, Thursday and Friday, please plan accordingly.

TEST RESULTS

We prefer to review test results in the office, so we can also discuss the implications of these results with you. Certain results can be reviewed over the phone or viewed on your patient portal when it is appropriate. Results may take 3-14 days, depending on the test.

Testimonials

make your appointment

You don’t need to get a referral from your primary physician to make an appointment.